Privacy policy

Last Updated: June 5, 2026

Overview & Legal Compliance

Welcome to The Unfold Arc ("we," "our," "us"), a brand owned and operated exclusively by Saviyo Ventures LLP, a Limited Liability Partnership registered under the laws of India, with its registered address at Plot NO. 194/195, Parth Regency, Mahal Road, Nagpur - 440032, Maharashtra, India. We are committed to protecting your personal data and respecting your privacy.

This Privacy Policy outlines how we collect, use, process, disclose, and safeguard your personal information when you visit our website, purchase our apparel, or interact with our digital services. This policy is formulated in compliance with the Information Technology Act, 2000, and the Digital Personal Data Protection (DPDP) Act, 2023 of India.

🏢 Data Controller & Contact Details:
Saviyo Ventures LLP (The Unfold Arc)
Address: Plot NO. 194/195, Parth Regency, Mahal Road, Nagpur - 440032, Maharashtra, India
Email: founders@theunfoldarc.com

1.1 Consent Framework

By accessing our platform, purchasing our products, or voluntarily submitting your details, you explicitly consent to the collection, storage, processing, and transfer of your personal data by Saviyo Ventures LLP as described in this Privacy Policy. You have the right to withdraw this consent at any time by reaching out directly to the founders, though withdrawal will not apply retroactively to data already processed under valid consent.

1.2 Information We Collect

To provide our services and process your orders, we collect the following categories of personal data:

  • Identity and Contact Data: Your full name, delivery address, billing address, email address, mobile phone number, gender, and date of birth.
  • Transactional Data: Details about payments made by you, items purchased, order history, and fulfillment metrics. We do not store raw credit/debit card details, CVVs, or net banking passwords; all financial transactions are processed securely through RBI-authorized payment gateways.
  • Technical and Analytical Data: IP addresses, browser types, device identifiers, time-zone settings, operating systems, and page interaction data collected via standard tracking utilities.
  • Communication Data: Preferences regarding marketing emails, transactional updates via SMS/WhatsApp, and records of customer care exchanges.

1.3 Purpose and Lawful Basis of Processing

We process your personal data under the following legal frameworks and operational requirements:

  • Contractual Obligation: To process, pack, and deliver your orders, and manage reverse logistics or exchanges.
  • Explicit Consent: To send you product updates, garment-care guides, and occasional marketing communications.
  • Legal Compliance: To generate statutory invoices, maintain fiscal records, and adhere to regulatory e-commerce laws in India.

1.4 Third-Party Data Sharing and Transfers

We do not sell, rent, or trade your personal data to third-party data brokers or advertising networks. Your data is shared strictly with the following vetted partners:

  • Logistics Partners: Courier networks and fulfillment platforms required to deliver your physical orders across India.
  • Payment Aggregators: RBI-compliant entities (such as Razorpay or Cashfree) required to process secure electronic payments.
  • Cloud Architecture: Encrypted hosting and e-commerce database platforms operating under strict data security mandates.

1.5 Data Security and Retention

We implement robust technical and organizational security measures to protect your data from unauthorized access, loss, alteration, or breach. Your personal data is retained only as long as necessary to fulfill the purposes outlined in this policy, satisfy legal/accounting demands, or resolve operational disputes.

1.6 Your Statutory Rights

Under Indian data protection laws, you possess the right to:

  • Access the personal data we hold about you.
  • Request the correction of inaccurate or incomplete details.
  • Request the erasure of your personal data when it is no longer required for contractual or legal purposes.
  • Lodge a formal complaint with the Data Protection Board of India or contact the founders directly in the event of an unresolved dispute.

1.7 Contact Information

For any privacy-related inquiries, data access requests, or privacy concerns, please contact the founders directly at:

📧 Email: founders@theunfoldarc.com